Privacy Policy

Privacy Policy

Good to Know

At Moments by QR, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. By accessing or using our app, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:


  1. Personal Information:
    • Name, email address, phone number, and physical address during registration or purchase.
    • Payment details via third-party gateways (e.g., Stripe, PayPal).
  2. Memorial Data:
    • Biographical details, photos, videos, and other media uploaded to memorial pages.
  3. Device and Usage Data:
    • IP address, browser type, operating system, and app usage statistics.

How We Use Your Information

We use your information to:

  • Provide and maintain our services.
  • Process payments and deliver purchased products.
  • Customize your experience and improve the app’s features.
  • Communicate with you regarding updates, promotions, or support requests.
  • Comply with legal obligations.

Sharing Your Information

We may share your data with: Third-party service providers for payment processing, hosting, and analytics. Law enforcement agencies if required by law. Other users, only as specified by you (e.g., shared memorial pages). *We do not sell your personal data to third parties.

Data Security

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Restrict or object to certain data processing activities.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at

helpdesk@momentsbyqr.com

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather app usage data. You can manage your cookie preferences through your device settings.

Data Retention

We retain your data for as long as necessary to provide our services or comply with legal obligations. Once no longer required, your data will be securely deleted or anonymized.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via the app or email. Your continued use of the app signifies your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: helpdesk@momentsbyqr.com